Mistakes in Motherhood » Technical Difficulties http://www.sumnerrain.com Surviving motherhood, one learning experience at a time. Sat, 21 Jan 2012 02:11:02 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 We’re back! http://www.sumnerrain.com/2009/01/23/were-back/ http://www.sumnerrain.com/2009/01/23/were-back/#comments Fri, 23 Jan 2009 19:20:33 +0000 SumnerRain http://www.sumnerrain.com/?p=997 And what a week it’s been! My server crashed this week and my host just reset it.

Bobby called me this morning to tell me his rental car was broken into. They stole the GPS, but thankfully left all his personal belongings alone. We got so lucky, he had all his luggage back there, including two laptops! ACK! When he got to the airport he subjected to a random inspection and then his bag was 3 lbs over weight and so he had to pay $80 to get it on the plane. He did not have a very good morning… he said the bright spot of his day was getting stuck in the middle seat between two beautiful women… Ha Ha. Life is so hard.

I am really looking forward to tomorrow, it is my one day off. Other than getting my house clean and an afternoon appointment to get a health exam for additional life insurance, I plan on doing NOTHING. I really underestimated how difficult it is to get up and have the kids ready to go by 7:15 am.

]]> http://www.sumnerrain.com/2009/01/23/were-back/feed/ 0 DirecTV sucks balls! http://www.sumnerrain.com/2007/02/24/directv-sucks-balls/ http://www.sumnerrain.com/2007/02/24/directv-sucks-balls/#comments Sat, 24 Feb 2007 06:07:00 +0000 SumnerRain http://www.sumnerrain.com/2007/02/24/directv-sucks-balls/ Sooooo, a few months back we buy a DVR from Best Buy. It’s the DirecTV DVR brand and not my nifty neato TiVo one from Hughes that I love. The fast forward button sucks and I spend more time rewinding than I do FFing through the commercials. If the show is a rerun, I can’t just push one skip button to get to the “do you want to delete?” function and the ONLY way to get to the “DYWTD?” part is to fast forward to the end (which half the time does not even work).

So, skip to last week…. I get one identical to my Hughes one from Ebay and cancel the other one and all is fine. I figure I did not want to waste the old one, so I give it to our friends. Well, tonight they try to activate and DirecTV says it is leased….? WTH, I bought it, I have the receipt, I did not sign a lease, I OWN it!

So I call DirecTV and speak to some woman who speaks English only half the time and she does a crappy job explaining anything… she did not even know what “an Ebay is”. I get pissed with her attitude and tell Bobby that I should call my dad and see how the law relates to this (he is a lawyer) and she says “Call Best Buy, call your legal team, You can call ANYONE you WANT!” so I ask to speak to the manager… what a shocker, she hangs up on me.

So I call back, determined to request the manager from the getgo. After fussing with the stupid automated system which apparently does not understand “Customer Service” or “operator”, I get another woman who barely speaks English, but is nice. I explain I wanted to speak to a manager, and had a bad experience last time and she types some stuff and immediately transfers me to a manager (wow, a call from USA to India, gets transferred BACK to the United States… THAT must save them a bundle)

Anyways, apparently back in March ’06 they made all their DVRs in the stores leased, but did not put it on the box, in the manual, on the shelf displays or anywhere else…and if I do not return it in 7 days to DirecTV I get a $200 charge. So, when I purchased the DVR Best Buy should have told me it was leased. When I activated it, DirecTV should have told me it was leased. When I deactivated it they should have told me it was leased and sent a box for me to return it in. When I called them a SECOND time to deactivate it again because they never did the first time they should have told me and sent a box, and they didn’t. In fact I was being slated to get the lovely $200 charge. F’in lovely!

So the manager did feel my pain and ended up crediting $50 to my account (half the price of the DVR) and my kids now know the valuable lesson that when Mommy calls DirecTV to cover their ears unless they want to learn new words. This whole experience has put a sour taste in my mouth for DirecTV… too bad the alternatives (Dish, cable, etc) suck even more. Thankfully I DO outright own my two DVRs, the one we got 2 years ago, and the one we got “from the ebay”, but my friends now don’t get to keep it.
Oh, and to top it off, my bill has been raised AGAIN, without service being added… isn’t their slogan all about them keeping their prices from going up unlike cable??? Hmmmm, can we say “false advertising” all together now?? Am I crazy to think that three $5 increases in less than 3 years is excessive? Sorry if this is as clear as mud, I am waiting for my blood pressure to regulate… can I sue DTV for my hospital bills if they make me have a heart attack?
So, learn from my mistake, if you got your DVRs from a retail store (or the company) in the last year and paid $99, you do NOT own the thing… they own you… muahahaha

*This is all just my opinion and in no way shape or form defamation of DirecTV
]]> http://www.sumnerrain.com/2007/02/24/directv-sucks-balls/feed/ 1 The Server ate my Post! http://www.sumnerrain.com/2007/01/11/the-server-ate-my-post/ http://www.sumnerrain.com/2007/01/11/the-server-ate-my-post/#comments Thu, 11 Jan 2007 17:48:00 +0000 SumnerRain http://www.sumnerrain.com/2007/01/11/the-server-ate-my-post/ I swear it! Well I was blogging a huge long confession over at Mistakes in Motherhood but something happened right as I went to save and my host seems to be down because now I cannot get my website to load. I don’t think it managed to save before the crash either, so I am quite frustrated. For the last 2 days the Internet has been giving me nothing but trouble, which may be why I have been MIA lately.

]]> http://www.sumnerrain.com/2007/01/11/the-server-ate-my-post/feed/ 0 Forgive the ugly layout http://www.sumnerrain.com/2006/12/19/forgive-the-ugly-layout/ http://www.sumnerrain.com/2006/12/19/forgive-the-ugly-layout/#comments Tue, 19 Dec 2006 18:42:00 +0000 SumnerRain http://www.sumnerrain.com/2006/12/19/forgive-the-ugly-layout/ Blogger seems to be having some “issues” and wants to make my entire blog two inches wide. This layout is fugly, but it is more functional than the old one. When they fix themselves, I will revert back to my old look.

The issue is fixed, the layout is back to normal, but blogger is still having occasional issues.

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